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Privacy policy

PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, https://www.visormed.com/ undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European legislation on the protection of personal data on the Internet. Specifically, it respects the following regulations:

  • • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • • Organic Law 15/1999 of 13 December 1999 on the Protection of Personal Data (LOPD).
  • • Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).
  • • Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD)

Identity of the controller processing the personal data

The person responsible for processing the personal data collected on https://www.visormed.com/ is: VISOR FALL ARREST NETS S.L, with Tax Identification Number: B54613930, whose representative is: MARAVILLAS VIUDES PERELLO (hereinafter also the Data Controller). Its contact details are as follows:

Dirección: Calle LOS ALAMOS, N.9, P.I LOS BARRIOS
LAS HEREDADES/ ROJALES
03179
Alicante
España
Email: info@visormed.com

Personal Data Register

The personal data collected by https://www.visormed.com/, will be entered into an automated file under the responsibility of the Data Controller, in order to facilitate, expedite and fulfil the commitments established between https://www.visormed.com/ and the User or the maintenance of the relationship established in the forms filled in by the User, or to respond to a request or query from the User.

Principles applicable to the processing of personal data

The processing of the User´s personal data shall be subject to the following principles set out in Article 5 of the GDPR:

  • • Principle of lawfulness, fairness and transparency: the consent of the User shall be required at all times after fully transparent information on the purposes for which the personal data are collected.
  • • Purpose limitation principle: personal data shall be collected for specified, explicit and legitimate purposes.
  • • Principle of data minimisation: personal data collected shall be only that which is strictly necessary in relation to the purposes for which they are processed.
  • • Principle of accuracy: personal data must be accurate and always up to date.
  • • Principle of limitation of the storage period: personal data shall only be kept in a form which permits identification of the User for as long as is necessary for the purposes of processing.
  • • Principle of integrity and confidentiality: personal data shall be processed in a manner that ensures their security and confidentiality.
  • • Principle of proactive responsibility: the Controller shall be responsible for ensuring that the above principles are complied with.

Personal data categories

The categories of data processed on https://www.visormed.com/ are solely identification data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

For registration, purchase and warranty management, we will base the processing of personal data on the execution of the purchase contract or within the framework of the pre-contractual relationship. For the sending of commercial information we will base the processing on your consent. https://www.visormed.com/ undertakes to obtain your express and verifiable consent to the processing of your personal data for one or more specific purposes.

The User shall have the right to withdraw consent at any time. It shall be as easy to withdraw consent as it is to give it. As a general rule, withdrawal of consent shall not condition the use of the Website.

On those occasions when the User must or may provide his/her data through forms to make enquiries, request information or for reasons related to the content of the Website, he/she will be informed in the event that the completion of any of them is compulsory due to the fact that they are essential for the correct development of the operation carried out.

Purposes of the processing for which the personal data are used

We obtain personally identifiable information that is voluntarily submitted to us during the registration process. Visor Medical collects personal information when you register or place an order. We also collect information, for example, when you voluntarily complete customer surveys, provide feedback or register to receive our newsletter, your e-mail address and, if applicable, your name will be used for Visor Medical´s own advertising purposes until you unsubscribe from the newsletter. Unsubscription is possible at any time.

In addition, in order to fulfil user requests, the following information may be requested: first and last name, address, e-mail address, date of birth, contact telephone number, and payment method details.

Visor Medical automatically collects and stores certain information about user activity on our website. Collecting this information allows us to provide you with services and functionalities that are better suited to your needs.

The personal data is collected and managed by https://www.visormed.com/ in order to facilitate, speed up and fulfil the commitments established between the Website and the User or to maintain the relationship established in the forms filled in by the latter or to attend to a request or query.

Likewise, the data may be used for commercial, personalisation, operational and statistical purposes, and for activities related to the corporate purpose of https://www.visormed.com/ de, as well as for the extraction and storage of data and marketing studies to adapt the Content offered to the User, and to improve the quality, operation and browsing of the Website.

Retention periods for personal data

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: The time necessary to carry out the contracted activities, or until the User requests their deletion. At the time personal data is obtained, the User will be informed of the period for which the personal data will be kept or, where this is not possible, the criteria used to determine this period.

Recipients of personal data

The User´s personal data may be shared with third parties (e.g. transport companies, banks,...) and will be processed and used by them only for the purpose for which we have your consent.

In any case, at the time the personal data is collected, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

In accordance with the provisions of articles 8 of the RGPD and 13 of the RDLOPD, only persons over the age of 14 may give their consent to the lawful processing of their personal data by https://www.visormed.com/. In the case of a minor under 14 years of age, the consent of the parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorised it.

Secrecy and security of personal data

https://www.visormed.com/ undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and to prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised communication of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted or encoded.

However, because https://www.visormed.com/ cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of security of personal data occurs that is likely to entail a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data breach is defined as any breach of security resulting in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, partners, and any other person to whom it makes the information accessible.

Rights arising from the processing of personal data

The User may exercise the following rights against the Data Controller as recognised in the GDPR:

  • • Right of access: This is the User´s right to obtain confirmation as to whether or not https://www.visormed.com/ is processing their personal data and, if so, to obtain information on their specific personal data and on the processing that https://www.visormed.com/ has carried out or is carrying out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned for said data.
  • • Right of rectification: This is the User´s right to have his/her personal data amended if it is inaccurate or, taking into account the purposes of the processing, incomplete.
  • • Right of erasure ("the right to be forgotten"): This is the right of the User, unless otherwise provided by law, to obtain the erasure of his or her personal data when the personal data are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his or her consent to the processing and the processing has no other lawful basis; the User objects to the processing and there is no other legitimate reason to continue the processing; the personal data have been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a person under 14 years of age. In addition to erasure, the Controller shall, taking into account available technology and the cost of its implementation, take reasonable steps to inform controllers who are processing the personal data of the data subject`s request for erasure of any link to those personal data.
  • • Right to restriction of processing: This is the User´s right to restrict the processing of his or her personal data. The User has the right to obtain the limitation of the processing when he/she contests the accuracy of his/her personal data; the processing is unlawful; the Controller no longer needs the personal data, but the User needs it in order to make claims; and where the User has objected to the treatment.
  • • Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive from the Controller his or her personal data in a structured, commonly used and machine-readable format and to transmit it to another controller. Where technically feasible, the Controller shall transmit the data directly to that other controller.
  • • Right of opposition: This is the User´s right not to have his or her personal data processed or to have the processing of such data by https://www.visormed.com/ ceased.
  • • Right not to be subject to a decision based solely on automated processing, including profiling: This is the right of the User not to be subject to an individualised decision based solely on automated processing of his or her personal data, including profiling, unless otherwise provided for by law.

Therefore, the User may exercise his or her rights by means of a written communication addressed to the Data Controller with the reference "RGPD-", specifying:

  • • Name, surname(s) of the User and copy of ID card. In cases where representation is permitted, it will also be necessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the DNI may be substituted by any other legally valid means that accredits identity.
  • • Request with the specific reasons for the request or information to be accessed.
  • • Address for notifications.
  • • Date and applicant´s signature.
  • • Any document in support of the request you are making.

This application and any accompanying documents may be sent to the following address and/or e-mail address:

Dirección postal: Calle LOS ALAMOS, N.9, P.I LOS BARRIOS
Email: info@visormed.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than https://www.visormed.com/, and which are therefore not operated by https://www.visormed.com/. The owners of these websites have their own data protection policies, and are themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way in which his/her personal data is being processed, he/she will have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular, in the State in which he/she has his/her habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

Acceptance and changes to this privacy policy

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he/she accepts the processing of his/her personal data so that the Data Controller can proceed in the manner, during the periods and for the purposes indicated. Use of the Website implies acceptance of the Website´s Privacy Policy.

https://www.visormed.com/ reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to keep abreast of the latest changes or updates.

This Privacy Policy was updated on 12 May 2020 to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).